<p style="text-align:center;"> <b>Demian Neidetcher</b> 3422 Grizzly Peak, Broomfield, CO 80023 | <a href="mailto:[email protected]">[email protected]</a> | 303.246.0841 </p> **Jan 22 - Present: Vice President Software Engineering,** [**Major League Baseball**](https://www.mlb.com) – Responsible for ticketing platform and 66 [mobile](https://www.mlb.com/apps/ballpark), web and services engineers and leaders. - Lead structuring and delivery of [Go-Ahead Entry](https://www.mlb.com/apps/ballpark/go-ahead-entry) biometric ingress, a [2024 CES Innovation Award Honoree](https://www.ces.tech/ces-innovation-awards/2024/mlb-go-ahead-entry/) - Deliver [secondary market micro-services](https://www.sportcal.com/sponsorship/mlb-establishes-authorized-ticket-marketplace-program-with-stubhub-as-first-partner/?cf-view), expanding resale price data coverage from 40% to 99% - Secure digital tickets by establishing technical strategy for [barcode rotation](https://www.sportsbusinessjournal.com/SB-Blogs/Newsletter-Tech/2023/03/29/Barcodes/) with mobile and services teams - Lead targeted code quality improvement on a 3.8 million LoC codebase using data driven approach - Mentor 12 leaders organization-wide; 2 promoted to successful Sr Director roles - Improve operational support by spearheading [DataDog](https://www.datadoghq.com) observability and DevOps principles - Strategic technical planning and delivery of tokenization to improve security posture and eliminate potential liability **Jan 20 - Jan 22: Senior Director,** [**Major League Baseball**](https://www.mlb.com) — Responsible for 15 engineers across 2 mobile teams and 3 services teams that provide digital tickets and [predictive gaming](https://www.mlb.com/apps/rally) experiences to fans. - Led successful mobile app launch through load testing, Spring Training field validation and coordinated application release - Drove agile process adoption giving the team focus and establish predictability to set expectations with stakeholders **Apr 17 - Jan 20: Senior Director,** [**Voyant**](https://www.voyant.com/product/) – Responsible for telecom platform and 24 engineers that delivered telephony features like 911, call routing, fax, SMS and number porting as well as an operational support system. - Improved alignment and predictability by leading an agile transformation of 5 geographically dispersed teams - Defined approach and structure to implement geo-spatial 911 according to [NENA](https://www.nena.org) functional specification  - Architected and implemented service to communicate with legacy emergency binary protocols - Built  extensible voice over IP call router handling 2,500 calls per second **Oct 10 - Apr 17: Senior Engineer,** [**Time Warner Cable**](https://en.wikipedia.org/wiki/Time_Warner_Cable) – Responsible for video playback services and billing. - Implemented services for first cable linear video stream iPad app, winner of [2011 Philo T Farnsworth](https://www.televisionacademy.com/features/news/news/2011-engineering-award-recipients) award - Architected and implemented secure cable bill payment site and associated services - Improved reliability of middleware by implementing circuit breaker pattern prior to availability of frameworks - Reduced code defects by advocating functional programming principles with peers **Jun 07 - Oct 10: Manager,** [**Dash Carrier Services**](https://www.crunchbase.com/organization/dash-carrier-services?__cf_chl_tk=lxA_XY9ZhQF.PP377Ck0RZWI_Hih7BfT9LkTotVYpDA-1759835227-1.0.1.1-XeISR_qnYUaWH0WGlMYNFxV04VriP3.jsIEkcBrjpAQ) – Responsible for small team delivering telephony platform. - Established database schema and architectural patterns to support various telecom products and operations - Collaborated with founder and stakeholders to design telephony software **Dec 06 - Jun 07: Senior Engineer,** [**OpenLogic**](https://www.openlogic.com) – Responsible for enterprise open-source compliance software. - Developed Java desktop application, services and persistence layer **Nov 04 - Dec 06: Member of Technical Staff,** [**Avaya**](https://www.avaya.com/en/) — Responsible for telephony integration to enterprise groupware. - Jump started project to a successful delivery by decomposing the work and introducing agile process - Implemented performant and testable Java software integrating Avaya PBX with IBM groupware **Feb 00 - Nov 04: Senior Engineer,** [**Level3 Communications**](https://en.wikipedia.org/wiki/Level_3_Communications) — Responsible for implementing Java JEE and ReST services and web admin consoles to manage global fiber network location information. **BS Computer Science,** [**Bradley University**](https://www.bradley.edu)**, Peoria, IL 1999**